Returns & Exchanges
At The Garden House, we want you to love your home decor and garden essentials, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly fit your space, our simple return process ensures a stress-free experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring fragile home goods are well-protected to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.